Located in Malta, Hopa is an online casino that has been offering a wide variety of games to its players since 2005. Over the years, it has gained popularity for its impressive selection of slot machines from leading game developers and its generous bonus offers.
Brand Overview
The Hopa brand operates under the umbrella of Aspire Global hopa-online.com International Ltd., a well-established company that oversees several online casinos. The casino’s website is available in multiple languages, including English, French, German, Italian, Spanish, Swedish, Norwegian, Finnish, Portuguese, Greek, and others. This suggests an effort to cater to players from diverse regions around the world.
Registration Process
Creating an account at Hopa Casino involves a relatively straightforward process that can be completed online or through the mobile application. Players must provide their email address, password, name, date of birth, and other basic information when registering. However, unlike some casinos, Hopa doesn’t require players to verify their phone number by default.
After submitting registration data, a confirmation link is sent to the registered player’s email. The account won’t be activated until the email has been confirmed. Additionally, users who have never played at Aspire Global online casino brands before may need to complete an additional KYC procedure later on.
Account Features
Once registered and logged in, players can access their personal dashboard, where they will find all necessary features for managing their account. Players can easily switch between the different sections of the website by clicking on the top tabs labeled ‘Dashboard’, ‘Deposit’, ‘Withdrawal’, etc. One feature worth mentioning is that Hopa allows users to create a maximum of four active accounts per customer.
Bonuses
Hopa Casino offers players several types of bonuses, including sign-up packages and ongoing promotions. The initial bonus package for new customers at the casino features up to €400 in matched deposit bonuses across their first two deposits, along with 30 free spins on Starburst. This is a relatively standard bonus offer that’s consistent with industry trends.
Furthermore, Hopa Casino also has an active VIP program for loyal players who regularly make large bets or contribute significantly to turnover figures at the casino. The loyalty levels are six-tiered and go from Bronze up to Prestige (6). Members earn points by making real money wagers on games listed in their ‘My Favorites’ menu section, which must be populated with favorite titles.
Payments & Withdrawals
To play or withdraw winnings, players need to add funds to their account. The minimum deposit is €10, but this might vary depending on the selected payment method. Commonly accepted payment methods include Mastercard, Maestro, Visa Electron, Skrill, and Neteller.
Withdrawal limits depend on the withdrawal speed chosen by customers – either instant or standard 3-5 business days for an additional fee of 2% per transaction up to a €100 maximum charge. Withdrawing less than €20 attracts a fee that’s worth mentioning: players are charged two Euro when choosing bank transfer as their preferred method.
Game Categories
Hopa features over 600 games in its lobby, including several types like slots (about 550), live dealer, table, jackpots and even instant win titles from top software providers such as Microgaming (with their long-standing Jackpot Jester series) NetEntertainment with their impressive progressive jackpot offering.
The majority of the online casino’s game portfolio is made up by slot machine games. Most slots are categorized into individual sections which provide information about pay-out rates and can be filtered based on these attributes, among others such as release date or popularity.
Software Providers
As mentioned earlier, Hopa has an impressive collection of over 550 different games coming from several notable game providers including:
- Microgaming;
- NetEntertainment (Netent);
- IGT;
- Playtech, Evolution Gaming & others. Game developers contribute to the library by sending a constant stream of fresh content to update users with interesting choices. The choice and availability might also vary depending on location.
Mobile Version
To accommodate modern mobile gamers who expect high-quality performance from online casinos regardless where they are accessing the website from (be it smartphone or tablet), Hopa offers full compatibility across devices, desktops and tablets alike through a standard web interface without needing to download additional software. The layout can be accessed in portrait mode only.
The experience isn’t limited by device capabilities as this technology has matured over years – there’s no dedicated app at the casino currently but mobile support works seamlessly thanks mostly due advancements within html5 framework development tools used internally today which give rise high functionality on smaller screens allowing even resource intensive content without significant loss compared against computer performance under identical settings otherwise seen usually when playing online games.
Security & License
To protect player data, Aspire Global International Ltd (parent company) utilizes state-of-the-art 256-bit encryption provided by DigiCert to safeguard sensitive customer information. Moreover, the business is licensed and regulated within Malta due partly being an island nation. With regards operational compliance in many countries across Europe (for example – Spain & Italy), it adheres strictly according existing local gaming regulations as per law while keeping all applicable industry norms which could be mentioned here such including money laundering.
Customer Support
Hopa’s customer service operates around the clock for convenient support access with several means of contact available to users, specifically via live chat (available seven days a week), email (support@hopa.com) and also by phone, where local call rates will apply as per your place of residence.
For assistance concerning more complex issues that would require extended discussion before resolution such technical issues related to individual software suppliers or similar subjects not covered in other sections on the website they suggest players contact their customer support via email – allowing them additional time to look into and resolve queries further in detail.
